Inhouse Sales Training
Module - In-house Sales
Trains participants in fundamental and advanced sales skills within 3 days or in 6 half day sessions
Prerequisite:
With company new or at least 3 months
Target Group:
Intended for all in-house sales/service staff worldwide that have direct customer contact where the opportunity exists to sell products and services.
Modular Design:
Consists of the following components:
- Preview (electronic Version)
- Session 1: Introduction
- Session 2: Setting the stage and probing for customer’s needs
- Session 3: Building relationships by identifying and providing solutions for customer opportunities and needs
- Session 4: Gaining commitment from customers and identifying customer attitudes
- Session 5: Identifying and handling the real customer attitude–Indifference, Misconception, and Objection
- Session 6: Identifying and handling the real customer attitude–Skepticism, Complaint, and Acceptance
- Action Session
Deliverables for:
Trainees
- 8 Session booklets
- Electronic Mindjogger
- Evaluation form
Trainers
- Trainer’s Leader Guide
- 1 USB stick with videos
- Leaders Bag
Available Languages:
- English, German
- Italian